What we collect
- Information you give us — your name, email address and phone number when you register for the workshop or book a clarity call, along with anything you tell us on a call or by message.
- Technical information — collected automatically when you visit, such as your IP address, browser and device type, pages viewed, and referring source, via cookies and similar technologies.
How we use it
- To deliver the free workshop and give you access to it.
- To contact you about your clarity call and to follow up on your enquiry.
- To send you emails and, where you've consented, SMS about the workshop and related education. You can opt out at any time.
- To understand how our site and ads are performing, and to improve them.
Cookies and tracking
We use cookies and tracking technologies, including the Meta Pixel (from Meta Platforms — Facebook and Instagram), to measure how our website and advertising perform and to show relevant ads. You can control cookies through your browser settings, and manage ad preferences through your Meta account settings and Meta's Ad Preferences page. Opting out won't stop you from using the site.
Who we share it with
We do not sell your personal information. We share it only with trusted service providers who help us run our business, and only as needed to provide their service:
| HubSpot | CRM, forms, email and SMS, and call bookings |
| Meta Platforms | Advertising and the Meta Pixel (measurement and retargeting) |
| Loom | Hosting the workshop videos embedded on this site |
| Netlify | Website hosting |
We may also disclose information where required by law.
Overseas storage
Some of these providers (including HubSpot and Meta) store data on servers located outside Australia, including in the United States. Where that happens, we take reasonable steps to ensure your information is handled appropriately.
How we store and protect it
Your information is stored within the secure systems of the providers above. We take reasonable steps to protect it from misuse, loss, and unauthorised access, and we keep it only for as long as we need it for the purposes described here — or until you ask us to remove it.
Marketing communications
We only send marketing emails and SMS where you've agreed to receive them. Every message includes a way to unsubscribe, and you can opt out at any time by using that link or emailing us at the address below.
Your rights
You can ask us to access or correct the personal information we hold about you, or to remove it. To do so — or if you have a privacy concern — contact us at admin@thelivingcouncil.info. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Children
This website and our services are intended for adults and are not directed at anyone under 18.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page, with the "last updated" date at the top.
Contact us
The Living Council — admin@thelivingcouncil.info